Prescription Refills – Safe, Convenient Medication Management
Need help staying on track with an ongoing medication? Through secure telehealth visits, licensed providers can review your current prescription, health history, and recent symptoms to determine whether a refill or adjustment is appropriate—without unnecessary in-person visits.
Prescription refills through telehealth help patients manage certain ongoing medications in a safe, structured way—without unnecessary in-person visits. During your secure online appointment, a licensed provider reviews your current prescription, why it was originally prescribed, and how it has been working for you.
Your provider may ask about symptom changes, side effects, how consistently you’ve been taking the medication, and any relevant updates to your health history. When clinically appropriate, refills can be authorized, dosing can be adjusted, or a follow-up plan can be recommended to keep care effective and aligned with medical guidelines.
Not all medications or situations are eligible for online refill requests. Some cases may require lab work, closer monitoring, or an in-person evaluation before a refill can be provided. Telehealth refill services are intended for stable, non-emergency needs—urgent or severe symptoms should be evaluated through immediate in-person or emergency care.
What We Review During a Refill Request
To keep care safe and effective, providers typically review:
Non-Emergency and Eligibility Notice
Prescription refills through telehealth are intended for stable, non-emergency situations. Not all medications or conditions are eligible for online refill requests. If you have severe symptoms, an allergic reaction, chest pain, trouble breathing, or any urgent concern, seek immediate in-person or emergency care.
Request a Refill Review Online
Book a secure telehealth visit to review your medication and see whether a refill is appropriate.