Terms of Service
Website: altacaretelehealth.com
Contact: info@altacaretelehealth.com
Last updated: January 31, 2026
These Terms of Service (“Terms”) govern your access to and use of altacaretelehealth.com (the “Website”),
operated by AltaCare Telehealth (“AltaCare”, “we”, “us”, “our”).
By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
1) About the Website
The Website provides general information about telehealth-related services and may allow you to request information
or schedule a visit through a third-party platform.
2) Not for emergencies
The Website and any telehealth services are not intended for medical emergencies.
If you think you may have an emergency, call 911 (or your local emergency number) immediately
or go to the nearest emergency room.
3) Medical information disclaimer
-
Content on this Website is provided for informational purposes only and is not a substitute for professional medical advice,
diagnosis, or treatment.
-
Do not disregard professional medical advice or delay seeking care because of something you read on this Website.
4) Eligibility and location
Telehealth services (if offered) may only be available in certain jurisdictions where providers are properly licensed/authorized.
You are responsible for confirming that you are located in an area where services are available at the time of the visit.
5) Scheduling and third-party platforms
Booking or managing appointments may redirect you to a third-party platform (for example, a scheduling/clinic management system).
When you use a third-party platform, you are also subject to that provider’s terms and privacy practices.
We do not control third-party websites or services.
We are not responsible for third-party outages, errors, or policies.
6) Payments, cancellations, and refunds
If you pay for services, pricing, cancellation rules, and refund eligibility may be displayed during scheduling or checkout.
Unless otherwise stated in writing:
You are responsible for providing accurate billing information.
Missed appointments or late cancellations may be subject to fees where allowed.
Refunds (if any) are handled according to the policy presented at the time of purchase/booking.
7) Prescriptions and treatment decisions
If clinical services are provided, all treatment decisions (including whether to prescribe medication) are made at the provider’s discretion,
based on clinical appropriateness, applicable laws, and standards of care. We do not guarantee any prescription or specific outcome.
8) Your responsibilities
Provide accurate and complete information when contacting us or booking a visit.
Use the Website only for lawful purposes.
Do not attempt to interfere with Website security or functionality.
9) Prohibited activities
Accessing or attempting to access non-public areas of the Website without authorization.
Introducing malware, scraping, or automated attacks.
Using the Website to harass, threaten, or violate the rights of others.
Copying or redistributing Website content without permission (except where allowed by law).
10) Intellectual property
The Website and its content (text, images, graphics, logos, design) are owned by AltaCare Telehealth or its licensors and are protected by law.
You may not use our content without prior written permission, except as permitted by law.
11) Third-party links
The Website may contain links to third-party websites. We do not endorse and are not responsible for third-party content, products, or services.
Your use of third-party sites is at your own risk.
12) Privacy
Our collection and use of personal information is described in our Privacy Policy. Please review it to understand how we handle your personal information.
13) Disclaimer of warranties
The Website is provided on an “as is” and “as available” basis. We do not guarantee that the Website will be uninterrupted, error-free,
or free of harmful components. We disclaim all warranties to the maximum extent permitted by law.
14) Limitation of liability
To the maximum extent permitted by law, AltaCare Telehealth will not be liable for any indirect, incidental, special, consequential,
or punitive damages arising out of or related to your use of the Website.
15) Indemnification
You agree to defend, indemnify, and hold harmless AltaCare Telehealth from and against any claims, liabilities, damages, losses,
and expenses (including reasonable attorneys’ fees) arising out of your use of the Website or violation of these Terms.
16) Changes to these Terms
We may update these Terms from time to time. The latest version will always be posted on this page. Your continued use of the Website
after changes are posted means you accept the updated Terms.
17) Governing law
These Terms are governed by the laws of Florida, United States, without regard to conflict of law principles.
Any disputes will be handled in the courts located in {COUNTY/CITY, FL}, unless applicable law requires otherwise.
18) Contact
If you have questions about these Terms, contact us at:
info@altacaretelehealth.com
Terms of Service
Website: altacaretelehealth.com
Contact: info@altacaretelehealth.com
Last updated: January 31, 2026
These Terms of Service (“Terms”) govern your access to and use of altacaretelehealth.com (the “Website”), operated by AltaCare Telehealth (“AltaCare”, “we”, “us”, “our”). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
1) About the Website
The Website provides general information about telehealth-related services and may allow you to request information or schedule a visit through a third-party platform.
2) Not for emergencies
The Website and any telehealth services are not intended for medical emergencies. If you think you may have an emergency, call 911 (or your local emergency number) immediately or go to the nearest emergency room.
3) Medical information disclaimer
-
Content on this Website is provided for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
-
Do not disregard professional medical advice or delay seeking care because of something you read on this Website.
4) Eligibility and location
Telehealth services (if offered) may only be available in certain jurisdictions where providers are properly licensed/authorized. You are responsible for confirming that you are located in an area where services are available at the time of the visit.
5) Scheduling and third-party platforms
Booking or managing appointments may redirect you to a third-party platform (for example, a scheduling/clinic management system). When you use a third-party platform, you are also subject to that provider’s terms and privacy practices.
We do not control third-party websites or services.
We are not responsible for third-party outages, errors, or policies.
6) Payments, cancellations, and refunds
If you pay for services, pricing, cancellation rules, and refund eligibility may be displayed during scheduling or checkout. Unless otherwise stated in writing:
You are responsible for providing accurate billing information.
Missed appointments or late cancellations may be subject to fees where allowed.
Refunds (if any) are handled according to the policy presented at the time of purchase/booking.
7) Prescriptions and treatment decisions
If clinical services are provided, all treatment decisions (including whether to prescribe medication) are made at the provider’s discretion, based on clinical appropriateness, applicable laws, and standards of care. We do not guarantee any prescription or specific outcome.
8) Your responsibilities
Provide accurate and complete information when contacting us or booking a visit.
Use the Website only for lawful purposes.
Do not attempt to interfere with Website security or functionality.
9) Prohibited activities
Accessing or attempting to access non-public areas of the Website without authorization.
Introducing malware, scraping, or automated attacks.
Using the Website to harass, threaten, or violate the rights of others.
Copying or redistributing Website content without permission (except where allowed by law).
10) Intellectual property
The Website and its content (text, images, graphics, logos, design) are owned by AltaCare Telehealth or its licensors and are protected by law. You may not use our content without prior written permission, except as permitted by law.
11) Third-party links
The Website may contain links to third-party websites. We do not endorse and are not responsible for third-party content, products, or services. Your use of third-party sites is at your own risk.
12) Privacy
Our collection and use of personal information is described in our Privacy Policy. Please review it to understand how we handle your personal information.
13) Disclaimer of warranties
The Website is provided on an “as is” and “as available” basis. We do not guarantee that the Website will be uninterrupted, error-free, or free of harmful components. We disclaim all warranties to the maximum extent permitted by law.
14) Limitation of liability
To the maximum extent permitted by law, AltaCare Telehealth will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website.
15) Indemnification
You agree to defend, indemnify, and hold harmless AltaCare Telehealth from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Website or violation of these Terms.
16) Changes to these Terms
We may update these Terms from time to time. The latest version will always be posted on this page. Your continued use of the Website after changes are posted means you accept the updated Terms.
17) Governing law
These Terms are governed by the laws of Florida, United States, without regard to conflict of law principles. Any disputes will be handled in the courts located in {COUNTY/CITY, FL}, unless applicable law requires otherwise.
18) Contact
If you have questions about these Terms, contact us at: info@altacaretelehealth.com